Email Partner configuration

The Omni Network Zone Administrator creates email partners in the network zone (NZ) and pushes them to all Omni partners’ Institution Zones (IZ)

When we get an incoming form submission to loan one of our items to a partner who doesn’t have a resource sharing system (such as a government library or a law library), this will come in via an API connection when possible, and as a fall-back will go to an email inbox monitored by your staff (not in Alma). You’ll then create a request tied to the email partner in Alma and then ship the item physically or digitally to them.

When we want to borrow from an email partner, we’ll have exhausted all of our automated rotas (AFN/ISO…), and well need to manually search for the item, find it at one of the email partners, and then manually send the request to that partner via Alma. Alma will then send emails on your behalf to request the item from the email partner.

To enable Email Partners, configuration must be completed in the network zone by the Omni NZ Administrator.